Managing Organizations

As a global administrator, you can create and manage organizations and users across all organizations from theSetup and Configuration page. You can access this page from the Manage Organizations and Users button at the top right of the Automox console.

An organization is a collection of the devices of a company’s IT infrastructure. Users can be given a role to access an organization with certain permissions. These permissions are then only related to the devices in that organization. A user can therefore be assigned different permissions for different organizations. (See Roles and Permissions.)

Viewing Organizations

The Setup & Configuration page shows all available organizations. The following information is available:

Organization Table Column

Description

Name

Name of the organization

Organization ID

This is the UUID associated with the organization

Legacy ID

This lists the integer associated with the organization (org ID)

Created

Time and date that the organization was created

Modified

Time and date when the organization was updated or changed

Created by 

Email address of the user who created the organization

Users

Number of users added to the organization

Devices

Number of devices added to the organization

SAML

Shows if SAML is enabled or disabled for the user

Actions

Edit Organization

You can view the organization you are logged in to at the top right of the console. Use the drop-down menu to navigate between organizations.

Adding Organizations

You can configure organizations based on the needs of your company’s IT structure.

Prerequisites: You must have the required permissions to perform this action. See Roles and Permissions.

Follow these steps to add an organization.

  1. From the Setup & Configuration → Organizationpage, click Add Organization.
  2. On the Add Organization page, under Details enter a name for the organization. (Note: The maximum name length is 45 characters. See Naming rules below.)
  3. (Optional) Enter the email address for the user you want to add. See Adding Users for details.
  4. Select the role for the added user.
    Note: Global Administrators are automatically added to a new organization during setup.
  5. Click Save.

Naming rules

  • Maximum Length: The name must not exceed 45 characters.
  • Allowed Characters:
    • Letters: Uppercase and lowercase (A-Z, a-z)
    • Digits: 0-9
    • Special Characters: Underscore (_), hyphen (-), pipe (|), comma (,), apostrophe ('), and space
  • Prohibited Characters: Any character or symbol not listed above is not allowed.

Editing Organization

You can modify organizations from the Edit Organization page.

Prerequisites: You must have the required permissions to perform this action. See Roles and Permissions.

Follow these steps to edit an organization.

  1. Go to the Setup & Configuration → Organization page.
  2. You can access the Edit Organization page in two ways:
    • Click the name of the organization you want to edit, or
    • Go to the Actions column and click Edit Organization

From the Edit Organization page you can manage users associated with the organization.

Go to the Users section to do the following:

  • Add a user and assign a corresponding role
  • Modify the role for an existing user
  • Remove a user. Click the x next to the user to remove them from this organization.
Note: When you remove a user from a specific organization, it does not remove the user from the company account.

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