Automox Agent Update Policy

Automox automatically updates its device agents to ensure that you always have the latest Automox platform functionality.

Deferred Updates

On an exception basis, Automox allows customers to defer device agent updates. To request this exception to our normal update process, please contact Automox Support. Automox will automatically update agents for customers with an approved deferral to ensure they remain on a version with Active Support.

Note: If an Automox device agent update is necessary to remediate a critical security vulnerability, then Automox notifies all customers and automatically updates device agents.

Related Topics