Removing the Automox Agent

Depending on your operating system, there are different steps to remove the Automox agent from your device.

Removing the Agent Using the Console (Recommended)

You can remove the agent by going to the Devices page. Using the console to remove the agent is the recommended method. For details, see Managing Devices.

To manually remove the Automox agent from a device, you must follow the steps specific to your operating system.

Removing the Agent for Apple macOS

  1. Open a terminal.
  2. Run the following commands:
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    sudo launchctl bootout system/com.automox.agent || true
    sudo /usr/local/bin/amagent --deregister 
    sudo rm -f /usr/local/bin/amagent* 
    sudo rm -rf "/Library/Application Support/Automox/"
    sudo rm -f /Library/LaunchDaemons/com.automox.agent*
    sudo rm -rf /var/tmp/automox/ || true
    sudo rm -f /var/tmp/amagent* || true
    sudo /usr/bin/dscl . -delete /Users/_automoxserviceaccount

  3. If Automox Tray (Agent version 2.1+) is still showing after running the previous commands, run this command: sudo launchctl bootout gui/${uid}/com.automox.agent-ui, where uid is the uid of the logged in user.

Removing the Agent for Microsoft Windows

  • Go to Local Services and stop the agent.

  • Open a command prompt in Administrator mode and deregister the Automox agent.

  • Uninstall the agent.

Removing the Agent for Debian-based Linux Operating Systems

  1. Open a terminal.
  2. Run the following commands:
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    sudo service amagent stop
    sudo /opt/amagent/amagent --deregister
    sudo apt-get purge amagent 

Removing the Agent for SLES/SuSE and Red Hat-based Linux Operating Systems (SLES, Red Hat, CentOS, Amazon Linux, Fedora):

  1. Open a terminal.
  2. Run the following commands:
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sudo service amagent stop
sudo /opt/amagent/amagent --deregister
sudo rpm -qa | grep amagent 
sudo rpm -e amagent-1.0-19.x86_64 # (for example, should match what previous command returns)

Reinstalling the Automox Agent

To reinstall the Automox agent, ensure that the agent has first been deregistered and then removed.

  1. Deregister the agent. See Agent Command Line Guide.
  2. Remove the agent, as described here.
  3. Follow the instructions in Automox Agent Installation Overview.