Third-Party Patching Best Practices
Recommended best practices for managing third-party applications in Automox.
Patch Application Behavior Table
The following table lists the types of behavior for third-party software patching in Automox so that you can take actions, such as configuring groups and policies accordingly, if necessary. See also details about overrides in the section after this table.
| Software Title | App is NOT shut down in order to patch | App will NOT patch when running | App is shut down by vendor in order to patch | App is shut down by Automox in order to patch |
|---|---|---|---|---|
| 1Password 8 | ✔ (macOS) | ✔ (Windows) | ||
| 3Dconnexion 3DxWare | ✔ | |||
| 7-Zip | ✔ | |||
| 8x8 Work | ✔ | |||
| AbaClient | ✔ | |||
| ActivePresenter (v6–v9) | ✔ | |||
| Adobe Acrobat Pro DC | ✔ | |||
| Adobe Acrobat Reader 2020 Classic (MUI) | ✔ (macOS) | ✔ (Windows) | ||
| Adobe Acrobat Reader DC | ✔ | |||
| Adobe Acrobat Reader DC MUI | ✔ | |||
| Adobe Air (Harman) | ✔ (Windows) | ✔ (macOS) | ||
| Adobe Digital Editions | ✔ | |||
| Adobe Reader | ✔ | |||
| Advanced IP Scanner | ✔ | |||
| Affinity Photo 2 | ✔ | |||
| Agent Ransack | ✔ | |||
| Ai2 Starter | ✔ | |||
| Aircall | ✔ | |||
| AirServer | ✔ (macOS) | ✔ (Windows) | ||
| Airtame | ✔ (macOS) | ✔ (Windows) | ||
| Algodoo | ✔ (macOS) | ✔ (Windows) | ||
| Alice 3 | ✔ | |||
| Altova MapForce Enterprise (2020, 2020R2, 2021R2, 2023) | ✔ | |||
| Altova MapForce Professional (2020, 2020R2, 2021R2, 2023) | ✔ | |||
| Altova MissionKit Enterprise (2020, 2020R2, 2021R2, 2023) | ✔ | |||
| Altova MissionKit Professional (2020, 2020R2, 2021R2, 2023) | ✔ | |||
| Altova XMLSpy Enterprise (2020, 2020R2, 2021R2, 2023) | ✔ | |||
| Altova XMLSpy Professional (2020, 2020R2, 2021R2, 2023) | ✔ | |||
| Amazon AWS VPN Client | ✔ | |||
| Amazon Chime | ✔ | |||
| Amazon Corretto (8, 11, 17, 18, 19) | ✔ | |||
| Amazon Corretto 8 JRE | ✔ | |||
| Amazon WorkSpaces | ✔ (macOS) | ✔ (Windows) | ||
| Android Studio | ✔ (macOS) | ✔ (Windows) | ||
| AnyDesk | ✔ (macOS) | ✔ (Windows) | ||
| Archi | ✔ | |||
| Arduino IDE | ✔ | |||
| Artweaver Free | ✔ | |||
| Artweaver Plus 7 | ✔ | |||
| Asana | ✔ | |||
| ASAP Utilities | ✔ | |||
| Atlassian Companion | ✔ (macOS) | ✔ (Windows) | ||
| Atom | ✔ | |||
| Attendant Pro | ✔ | |||
| Audacity | ✔ (macOS) | ✔ (Windows) | ||
| Authy Desktop | ✔ | |||
| Auto Dark Mode | ✔ | |||
| Autodesk Design Review 2018 | ✔ | |||
| Autodesk Desktop Connector | ✔ | |||
| AutoIt | ✔ | |||
| AutoText Master | ✔ | |||
| AWS CLI v2 | ✔ | |||
| Azure Data Studio | ✔ | |||
| Bandicam | ✔ | |||
| Bandicut | ✔ | |||
| Beeftext | ✔ | |||
| Beyond Compare | ✔ (macOS) | ✔ (Windows) | ||
| BIMcollab ZOOM | ✔ | |||
| BIMvision | ✔ | |||
| Bitvise | ✔ | |||
| Bitwarden | ✔ (macOS) | ✔ (Windows) | ||
| Blender | ✔ | |||
| Bloomberg Terminal | ✔ | |||
| Bluebeam OCR 20, 21 | ✔ | |||
| Bluebeam Revu 20, 21 | ✔ | |||
| BlueGriffon | ✔ | |||
| BlueJ | ✔ | |||
| BlueJeans | ✔ | |||
| Box Drive | ✔ (macOS) | ✔ (Windows) | ||
| Boxcryptor | ✔ (Windows) | ✔ (macOS) | ||
| Brackets | ✔ | |||
| Brave | ✔ (macOS) | ✔ (Windows) | ||
| Breevy | ✔ | |||
| Bulk Rename Utility | ✔ | |||
| Bullzip PDF Printer | ✔ | |||
| Bytello Share | ✔ (Windows) | ✔ (macOS) | ||
| Caffeine | ✔ | |||
| CalDavSynchronizer | ✔ | |||
| Calibre | ✔ (macOS) | ✔ (Windows) | ||
| Camtasia (2018–2024) | ✔ | |||
| Canva | ✔ (Windows) | ✔ (macOS) | ||
| CCleaner | ✔ (macOS) | ✔ (Windows) | ||
| CDBurnerXP | ✔ | |||
| Charles | ✔ | |||
| Cisco Duo Device Health | ✔ (macOS) | ✔ (Windows) | ||
| Cisco Jabber | ✔ | |||
| Cisco Jabber VDI Client | ✔ | |||
| Cisco Webex | ✔ | |||
| Citrix Workspace | ✔ (Windows) | ✔ (macOS) | ||
| ClickShare Desktop App | ✔ | |||
| ClickUp | ✔ | |||
| Clip2Net | ✔ | |||
| Clockify | ✔ (macOS) | ✔ (Windows) | ||
| Cloudflare Warp Client | ✔ | |||
| Cloudya with CRM | ✔ (macOS) | ✔ (Windows) | ||
| CMake | ✔ (Windows) | ✔ (macOS) | ||
| Cold Turkey Blocker | ✔ | |||
| Commander One | ✔ | |||
| ConEmu | ✔ | |||
| CPUID CPU-Z Classic | ✔ | |||
| CPUID HWMonitor | ✔ | |||
| CPUID Perfmonitor-2 | ✔ | |||
| Creality Slicer | ✔ | |||
| Creo View Express | ✔ | |||
| CryptoPrevent | ✔ | |||
| CrystalDiskInfo | ✔ | |||
| Cyberduck | ✔ | |||
| Datadog Agent | ✔ | |||
| DataGrip (2023.3, 2024.1) | ✔ | |||
| DAX Studio | ✔ | |||
| DB Browser for SQLite | ✔ | |||
| DBeaver Community Edition | ✔ | |||
| DbVis | ✔ | |||
| Deezer | ✔ | |||
| Dell Command Update - Windows Universal | ✔ | |||
| Dell Display Manager 2.x | ✔ | |||
| Dependency Agent | ✔ | |||
| Devolutions Remote Desktop Manager - Enterprise Edition | ✔ | |||
| Devolutions Remote Desktop Manager - Free Edition | ✔ | |||
| DisplayFusion | ✔ | |||
| DisplayLink Graphics | ✔ | |||
| Docker Desktop | ✔ (macOS) | ✔ (Windows) | ||
| Double Commander | ✔ | |||
| Draw.io | ✔ | |||
| Dropbox | ✔ (Windows) | ✔ (macOS) | ||
| Dropbox Capture | ✔ | |||
| Druva inSync | ✔ | |||
| DYMO Label | ✔ | |||
| Egnyte Desktop App | ✔ (Windows) | ✔ (macOS) | ||
| Ekahau AI Pro | ✔ (macOS) | ✔ (Windows) | ||
| ePlayerPro | ✔ | |||
| Epson Easy Interactive Tools | ✔ | |||
| Evernote | ✔ (Windows) | ✔ (macOS) | ||
| Everything | ✔ | |||
| Exacqvision VMS Client | ✔ (macOS) | ✔ (Windows) | ||
| ezCheckPrinting 9 | ✔ | |||
| FileZilla Client | ✔ | |||
| FileZilla Server | ✔ (macOS) | ✔ (Windows) | ||
| Foxit PDF Editor 11 | ✔ | |||
| Foxit PDF Editor 12 | ✔ | |||
| Foxit PDF Reader | ✔ (macOS) | ✔ (Windows) | ||
| GameMaker Studio | ✔ (macOS) | ✔ (Windows) | ||
| Garmin Express | ✔ (macOS) | ✔ (Windows) | ||
| GCompris Educational Software | ✔ | |||
| Genesys Cloud | ✔ (macOS) | ✔ (Windows) | ||
| GIMP | ✔ | |||
| Git | ✔ | |||
| Git Extensions | ✔ | |||
| Github Desktop | ✔ | |||
| GitKraken | ✔ | |||
| GlassWire | ✔ | |||
| GNU Emacs | ✔ | |||
| Go Connect | ✔ | |||
| GoodSync | ✔ | |||
| Google Chrome | ✔ (Windows) | ✔ (macOS) | ||
| Google Drive | ✔ (Windows) | ✔ (macOS) | ||
| Google Earth Pro | ✔ (macOS) | ✔ (Windows) | ||
| GoTo Connect | ✔ | |||
| GoTo Meeting | ✔ | |||
| Gpg4win | ✔ | |||
| Graphmatica | ✔ | |||
| Greenfoot | ✔ (macOS) | ✔ (Windows) | ||
| Greenshot | ✔ | |||
| grepWin | ✔ | |||
| HandBrake | ✔ | |||
| HeidiSQL | ✔ | |||
| Hot Potatoes | ✔ | |||
| Hubstaff | ✔ | |||
| IcyScreen | ✔ | |||
| ideaMaker | ✔ | |||
| ImgBurn | ✔ | |||
| Inkscape | ✔ | |||
| IntelliJ IDEA Community Edition (2021.1, 2021.2, 2021.3, 2022.1, 2022.2, 2022.3, 2023.1, 2024.1) | ✔ | |||
| IntelliJ IDEA Ultimate (2021.1, 2021.2, 2021.3, 2022.1, 2022.2, 2022.3, 2023.1, 2024.1) | ✔ | |||
| iTerm2 | ✔ | |||
| iTunes | ✔ | |||
| Jabra Direct | ✔ | |||
| JAWS 2022 | ✔ | |||
| KeePass 1.x | ✔ | |||
| KeePass 2.x | ✔ | |||
| KeePassXC | ✔ | |||
| Leaklog | ✔ | |||
| LEGO Education SPIKE | ✔ | |||
| LibreOffice | ✔ | |||
| Logitech Bolt | ✔ | |||
| Logitech Options Plus | ✔ | |||
| Logitech SetPoint | ✔ | |||
| Logitech Unifying Software | ✔ | |||
| Microsoft Azure CLI | ✔ | |||
| Microsoft Azure Storage Explorer | ✔ | |||
| Microsoft Edge | ✔ | |||
| Microsoft Office (2016, 2019, 2021, O365) | ✔ | |||
| Microsoft OneDrive | ✔ (macOS) | ✔ (Windows) | ||
| Microsoft OpenJDK 21 | ✔ | |||
| Microsoft PowerBI Desktop | ✔ | |||
| Microsoft PowerToys | ✔ | |||
| Microsoft Project | ✔ | |||
| Microsoft Remote Desktop | ✔ (macOS) | ✔ (Windows) | ||
| Microsoft Skype | ✔ | |||
| Microsoft SQL OLE DB Driver 18 and 19 | ✔ | |||
| Microsoft SQL Server Management Studio 18, 19, 20 | ✔ | |||
| Microsoft Teams | ✔ | |||
| Microsoft Teams Machine-Wide Installer | ✔ | |||
| Microsoft Visio | ✔ | |||
| Microsoft Visual C++ Redistributable (2015–2022) | ✔ | |||
| Microsoft Visual Studio Build Tools 2019, 2022 (Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC) | ✔ | |||
| Microsoft Visual Studio Code | ✔ (macOS) | ✔ (Windows) | ||
| Microsoft Visual Studio Community 2019, 2022 | ✔ | |||
| Microsoft Visual Studio Enterprise 2019, 2022 (Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC) | ✔ | |||
| Microsoft Visual Studio Professional 2019, 2022 (Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC) | ✔ | |||
| Mozilla Firefox | ✔ | |||
| Mozilla Firefox Developer | ✔ | |||
| Mozilla Firefox ESR | ✔ | |||
| Mozilla SeaMonkey | ✔ | |||
| Mozilla Thunderbird | ✔ | |||
| MySQL Workbench CE | ✔ | |||
| Node.js Current | ✔ | |||
| Node.js LTS | ✔ | |||
| NoMachine Enterprise Client | ✔ | |||
| Notepad++ | ✔ | |||
| Nudge | ✔ | |||
| OBS Studio | ✔ (macOS) | ✔ (Windows) | ||
| Obsidian | ✔ | |||
| Octave | ✔ | |||
| ODBC Driver for SQL Server (17, 18) | ✔ | |||
| OpenVPN Connect | ✔ | |||
| Opera | ✔ | |||
| Oracle Java (JRE) 6, 7, 8 | ✔ | |||
| Oracle Java SE 17, 18, 19, 20, 21 | ✔ | |||
| Paint.NET | ✔ | |||
| Pale Moon | ✔ (Windows) | ✔ (macOS) | ||
| Parallels RAS | ✔ (macOS) | ✔ (Windows) | ||
| Parallels Toolbox | ✔ | |||
| PDF-XChange Editor | ✔ | |||
| Perimeter 81 VPN | ✔ | |||
| PictoBlox | ✔ | |||
| Pidgin | ✔ | |||
| Plantronics Hub | ✔ | |||
| Poly Lens App | ✔ | |||
| Proton VPN | ✔ | |||
| PuTTY | ✔ | |||
| PyCharm Community Edition (2024.1) | ✔ | |||
| PyCharm Professional (2024.1) | ✔ | |||
| QZ Tray | ✔ | |||
| Recoverit | ✔ | |||
| RingCentral | ✔ | |||
| Royal TS 6 | ✔ (macOS) | ✔ (Windows) | ||
| Royal TS 7 | ✔ | |||
| RubyMine (2024.1) | ✔ | |||
| Seagull Scientific BarTender 2022 | ✔ | |||
| Sequel Pro | ✔ | |||
| SigWeb | ✔ | |||
| SizeUp | ✔ | |||
| Slack | ✔ (Windows) | ✔ (macOS) | ||
| Snagit (2018-2024) | ✔ | |||
| Sourcetree | ✔ | |||
| Splashtop Business Access | ✔ | |||
| Steam | ✔ (Windows) | ✔ (macOS) | ||
| Sublime Text (v3 and v4) | ✔ | |||
| Tableau Reader | ✔ | |||
| Talkdesk Atlas | ✔ | |||
| TeamViewer | ✔ | |||
| TeamViewer Host | ✔ | |||
| The Unarchiver | ✔ | |||
| TigerVNC | ✔ | |||
| TightVNC | ✔ | |||
| Transmit | ✔ | |||
| Tunnelblick | ✔ | |||
| Twingate | ✔ | |||
| UltiMaker Cura | ✔ | |||
| VirtualBox | ✔ | |||
| Viscosity | ✔ | |||
| Vivaldi | ✔ (macOS) | ✔ (Windows) | ||
| VLC Media Player | ✔ | |||
| VMware Horizon Client (v7 and v8) | ✔ | |||
| VMware Workstation Player | ✔ | |||
| VNC Server | ✔ | |||
| VNC Viewer | ✔ | |||
| WinMerge | ✔ | |||
| WinRAR (EN & FR) | ✔ | |||
| WinSCP | ✔ | |||
| Wireshark | ✔ | |||
| Wondershare Anireel | ✔ | |||
| Wondershare Creative Center | ✔ | |||
| Wondershare DVD Creator | ✔ (macOS) | ✔ (Windows) | ||
| Wondershare Filmora | ✔ | |||
| Wondershare PDFelement | ✔ (macOS) | ✔ (Windows) | ||
| Wondershare UBackit | ✔ | |||
| Wondershare UniConverter (13, 14) | ✔ (macOS) | ✔ (Windows) | ||
| X-Mouse Button Control | ✔ | |||
| XnView MP | ✔ | |||
| YubiKey Manager | ✔ (macOS) | ✔ (Windows) | ||
| Zoom | ✔ (macOS) | ✔ (Windows) | ||
| Zoom Outlook Plugin | ✔ | |||
| Zoom Rooms (ZoomPresence on macOS) | ✔ (macOS) | ✔ (Windows) | ||
| Zulu JDK (8, 11, 16, 17, 18, 19, 20, 21, 22) | ✔ |
Third-Party Overrides Options
The defined default patching behavior listed in the App will NOT patch when running column is intended to prevent patching of applications that are currently running. When this behavior is not appropriate for a given environment, you can choose to use a worklet to generate a local override file. After the overrides file is implemented, subsequent patch runs will honor the desired update behavior and force close the selected software titles. This is described in our Automox Worklets for Third-Party Overrides.
Note:
- Google Chrome for Windows (Product Name: “google_chrome”) can be configured for overrides even though it WILL patch when running. Setting this override will cause Automox to force close Chrome before patching so the new version is effective immediately.
You can access our Automox approved Third-Party Override Worklets from the Worklets Catalog in the console:
- MacOS - Software Lifecycle - Manage Third Party Override Options
- Windows - Software Lifecycle - Manage Third Party Override Options
Note:
- Your account plan must include Worklets.
- You must have proper administrative privileges to access and manage Worklets.
