Third-Party Patching Best Practices

Recommended best practices for managing third-party applications in Automox.

Patch Application Behavior Table

The following table lists the types of behavior for third-party software patching in Automox so that you can take actions, such as configuring groups and policies accordingly, if necessary. See also details about overrides in the section after this table.

Software Title App is NOT shut down in order to patch App will NOT patch when running App is shut down by vendor in order to patch App is shut down by Automox in order to patch
1Password 8 ✔ (macOS) ✔ (Windows)
3Dconnexion 3DxWare
7-Zip
8x8 Work
AbaClient
ActivePresenter (v6–v9)
Adobe Acrobat Pro DC
Adobe Acrobat Reader 2020 Classic (MUI) ✔ (macOS) ✔ (Windows)
Adobe Acrobat Reader DC
Adobe Acrobat Reader DC MUI
Adobe Air (Harman) ✔ (Windows) ✔ (macOS)
Adobe Digital Editions
Adobe Reader
Advanced IP Scanner
Affinity Photo 2
Agent Ransack
Ai2 Starter
Aircall
AirServer ✔ (macOS) ✔ (Windows)
Airtame ✔ (macOS) ✔ (Windows)
Algodoo ✔ (macOS) ✔ (Windows)
Alice 3
Altova MapForce Enterprise (2020, 2020R2, 2021R2, 2023)
Altova MapForce Professional (2020, 2020R2, 2021R2, 2023)
Altova MissionKit Enterprise (2020, 2020R2, 2021R2, 2023)
Altova MissionKit Professional (2020, 2020R2, 2021R2, 2023)
Altova XMLSpy Enterprise (2020, 2020R2, 2021R2, 2023)
Altova XMLSpy Professional (2020, 2020R2, 2021R2, 2023)
Amazon AWS VPN Client
Amazon Chime
Amazon Corretto (8, 11, 17, 18, 19)
Amazon Corretto 8 JRE
Amazon WorkSpaces ✔ (macOS) ✔ (Windows)
Android Studio ✔ (macOS) ✔ (Windows)
AnyDesk ✔ (macOS) ✔ (Windows)
Archi
Arduino IDE
Artweaver Free
Artweaver Plus 7
Asana
ASAP Utilities
Atlassian Companion ✔ (macOS) ✔ (Windows)
Atom
Attendant Pro
Audacity ✔ (macOS) ✔ (Windows)
Authy Desktop
Auto Dark Mode
Autodesk Design Review 2018
Autodesk Desktop Connector
AutoIt
AutoText Master
AWS CLI v2
Azure Data Studio
Bandicam
Bandicut
Beeftext
Beyond Compare ✔ (macOS) ✔ (Windows)
BIMcollab ZOOM
BIMvision
Bitvise
Bitwarden ✔ (macOS) ✔ (Windows)
Blender
Bloomberg Terminal
Bluebeam OCR 20, 21
Bluebeam Revu 20, 21
BlueGriffon
BlueJ
BlueJeans
Box Drive ✔ (macOS) ✔ (Windows)
Boxcryptor ✔ (Windows) ✔ (macOS)
Brackets
Brave ✔ (macOS) ✔ (Windows)
Breevy
Bulk Rename Utility
Bullzip PDF Printer
Bytello Share ✔ (Windows) ✔ (macOS)
Caffeine
CalDavSynchronizer
Calibre ✔ (macOS) ✔ (Windows)
Camtasia (2018–2024)
Canva ✔ (Windows) ✔ (macOS)
CCleaner ✔ (macOS) ✔ (Windows)
CDBurnerXP
Charles
Cisco Duo Device Health ✔ (macOS) ✔ (Windows)
Cisco Jabber
Cisco Jabber VDI Client
Cisco Webex
Citrix Workspace ✔ (Windows) ✔ (macOS)
ClickShare Desktop App
ClickUp
Clip2Net
Clockify ✔ (macOS) ✔ (Windows)
Cloudflare Warp Client
Cloudya with CRM ✔ (macOS) ✔ (Windows)
CMake ✔ (Windows) ✔ (macOS)
Cold Turkey Blocker
Commander One
ConEmu
CPUID CPU-Z Classic
CPUID HWMonitor
CPUID Perfmonitor-2
Creality Slicer
Creo View Express
CryptoPrevent
CrystalDiskInfo
Cyberduck
Datadog Agent
DataGrip (2023.3, 2024.1)
DAX Studio
DB Browser for SQLite
DBeaver Community Edition
DbVis
Deezer
Dell Command Update - Windows Universal
Dell Display Manager 2.x
Dependency Agent
Devolutions Remote Desktop Manager - Enterprise Edition
Devolutions Remote Desktop Manager - Free Edition
DisplayFusion
DisplayLink Graphics
Docker Desktop ✔ (macOS) ✔ (Windows)
Double Commander
Draw.io
Dropbox ✔ (Windows) ✔ (macOS)
Dropbox Capture
Druva inSync
DYMO Label
Egnyte Desktop App ✔ (Windows) ✔ (macOS)
Ekahau AI Pro ✔ (macOS) ✔ (Windows)
ePlayerPro
Epson Easy Interactive Tools
Evernote ✔ (Windows) ✔ (macOS)
Everything
Exacqvision VMS Client ✔ (macOS) ✔ (Windows)
ezCheckPrinting 9
FileZilla Client
FileZilla Server ✔ (macOS) ✔ (Windows)
Foxit PDF Editor 11
Foxit PDF Editor 12
Foxit PDF Reader ✔ (macOS) ✔ (Windows)
GameMaker Studio ✔ (macOS) ✔ (Windows)
Garmin Express ✔ (macOS) ✔ (Windows)
GCompris Educational Software
Genesys Cloud ✔ (macOS) ✔ (Windows)
GIMP
Git
Git Extensions
Github Desktop
GitKraken
GlassWire
GNU Emacs
Go Connect
GoodSync
Google Chrome ✔ (Windows) ✔ (macOS)
Google Drive ✔ (Windows) ✔ (macOS)
Google Earth Pro ✔ (macOS) ✔ (Windows)
GoTo Connect
GoTo Meeting
Gpg4win
Graphmatica
Greenfoot ✔ (macOS) ✔ (Windows)
Greenshot
grepWin
HandBrake
HeidiSQL
Hot Potatoes
Hubstaff
IcyScreen
ideaMaker
ImgBurn
Inkscape
IntelliJ IDEA Community Edition (2021.1, 2021.2, 2021.3, 2022.1, 2022.2, 2022.3, 2023.1, 2024.1)
IntelliJ IDEA Ultimate (2021.1, 2021.2, 2021.3, 2022.1, 2022.2, 2022.3, 2023.1, 2024.1)
iTerm2
iTunes
Jabra Direct
JAWS 2022
KeePass 1.x
KeePass 2.x
KeePassXC
Leaklog
LEGO Education SPIKE
LibreOffice
Logitech Bolt
Logitech Options Plus
Logitech SetPoint
Logitech Unifying Software
Microsoft Azure CLI
Microsoft Azure Storage Explorer
Microsoft Edge
Microsoft Office (2016, 2019, 2021, O365)
Microsoft OneDrive ✔ (macOS) ✔ (Windows)
Microsoft OpenJDK 21
Microsoft PowerBI Desktop
Microsoft PowerToys
Microsoft Project
Microsoft Remote Desktop ✔ (macOS) ✔ (Windows)
Microsoft Skype
Microsoft SQL OLE DB Driver 18 and 19
Microsoft SQL Server Management Studio 18, 19, 20
Microsoft Teams
Microsoft Teams Machine-Wide Installer
Microsoft Visio
Microsoft Visual C++ Redistributable (2015–2022)
Microsoft Visual Studio Build Tools 2019, 2022 (Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC)
Microsoft Visual Studio Code ✔ (macOS) ✔ (Windows)
Microsoft Visual Studio Community 2019, 2022
Microsoft Visual Studio Enterprise 2019, 2022 (Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC)
Microsoft Visual Studio Professional 2019, 2022 (Current, Spring 2023, 2022 LTSC & Fall 2022 LTSC)
Mozilla Firefox
Mozilla Firefox Developer
Mozilla Firefox ESR
Mozilla SeaMonkey
Mozilla Thunderbird
MySQL Workbench CE
Node.js Current
Node.js LTS
NoMachine Enterprise Client
Notepad++
Nudge
OBS Studio ✔ (macOS) ✔ (Windows)
Obsidian
Octave
ODBC Driver for SQL Server (17, 18)
OpenVPN Connect
Opera
Oracle Java (JRE) 6, 7, 8
Oracle Java SE 17, 18, 19, 20, 21
Paint.NET
Pale Moon ✔ (Windows) ✔ (macOS)
Parallels RAS ✔ (macOS) ✔ (Windows)
Parallels Toolbox
PDF-XChange Editor
Perimeter 81 VPN
PictoBlox
Pidgin
Plantronics Hub
Poly Lens App
Proton VPN
PuTTY
PyCharm Community Edition (2024.1)
PyCharm Professional (2024.1)
QZ Tray
Recoverit
RingCentral
Royal TS 6 ✔ (macOS) ✔ (Windows)
Royal TS 7
RubyMine (2024.1)
Seagull Scientific BarTender 2022
Sequel Pro
SigWeb
SizeUp
Slack ✔ (Windows) ✔ (macOS)
Snagit (2018-2024)
Sourcetree
Splashtop Business Access
Steam ✔ (Windows) ✔ (macOS)
Sublime Text (v3 and v4)
Tableau Reader
Talkdesk Atlas
TeamViewer
TeamViewer Host
The Unarchiver
TigerVNC
TightVNC
Transmit
Tunnelblick
Twingate
UltiMaker Cura
VirtualBox
Viscosity
Vivaldi ✔ (macOS) ✔ (Windows)
VLC Media Player
VMware Horizon Client (v7 and v8)
VMware Workstation Player
VNC Server
VNC Viewer
WinMerge
WinRAR (EN & FR)
WinSCP
Wireshark
Wondershare Anireel
Wondershare Creative Center
Wondershare DVD Creator ✔ (macOS) ✔ (Windows)
Wondershare Filmora
Wondershare PDFelement ✔ (macOS) ✔ (Windows)
Wondershare UBackit
Wondershare UniConverter (13, 14) ✔ (macOS) ✔ (Windows)
X-Mouse Button Control
XnView MP
YubiKey Manager ✔ (macOS) ✔ (Windows)
Zoom ✔ (macOS) ✔ (Windows)
Zoom Outlook Plugin
Zoom Rooms (ZoomPresence on macOS) ✔ (macOS) ✔ (Windows)
Zulu JDK (8, 11, 16, 17, 18, 19, 20, 21, 22)

Third-Party Overrides Options

The defined default patching behavior listed in the App will NOT patch when running column is intended to prevent patching of applications that are currently running. When this behavior is not appropriate for a given environment, you can choose to use a worklet to generate a local override file. After the overrides file is implemented, subsequent patch runs will honor the desired update behavior and force close the selected software titles. This is described in our Automox Worklets for Third-Party Overrides.

Note:
  • Google Chrome for Windows (Product Name: “google_chrome”) can be configured for overrides even though it WILL patch when running. Setting this override will cause Automox to force close Chrome before patching so the new version is effective immediately.

You can access our Automox approved Third-Party Override Worklets from the Worklets Catalog in the console:

Note:
  • Your account plan must include Worklets.

  • You must have proper administrative privileges to access and manage Worklets.

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