Billing

You can view and manage your Automox subscription from the Settings → Billing tab. From here, you can select or update a plan, review contract terms, adjust the number of licenses, and manage billing information.

Prerequisites: You must have the required permissions to perform this action. See Roles and Permissions Management.

Billing Details

From the Settings → Billing tab, you can manage the billing for your organization.

The Settings menu can be accessed at the top of your console.

Device Usage

You can view and track your device usage. This reflects the number of currently installed devices. Add or remove the Automox agent from devices to adjust your total device count. Your total device count is updated hourly and any changes are summarized in the Device Usage table at the end of each day. If your installed device count reaches or exceeds your available device licenses, an alert is displayed so that you can take action, if necessary. To learn more about how device usage affects billing, refer to our Customer Billing FAQ.

Billing History

You can view invoice history. The following information is shown:

Invoice: The invoice name.
Date: The date the invoice was billed.
Paid: The payment status.
Total: The invoice total.
Download: Download a PDF copy of the invoice.

Your Automox Plan and Payment

This section shows details about your plan, contract term, number of licenses, and related options. Use these settings to confirm what is active for your organization.

Plan Information

The Select a plan section shows which plan your organization is currently using and displays the other available plan options next to it.

It is possible to change your plan.

If you have questions about upgrading your plan or available modules, contact us at sales@automox.com.
To save any changes, click Update Billing.

Contract Term

This section shows whether your plan is set to Annual or Monthly. The selected option is highlighted here.

Number of Licenses

You can view and change the number of devices licensed under your plan. The following information applies to annual contracts:

Number of licenses: The total device licenses purchased for your organization.
Billing: Your monthly bills during the term are based on your licensed device count.
Increase licenses: If you increase your license count, the added licenses are included in your remaining monthly bills for the contract term.
Overages: An overage is when the installed quantity of devices exceeds the number of licenses in your subscription. If you don’t increase your license count, any overages are billed at an overage rate for that month.
Reducing licenses: Reducing license count during the contract is not available. Contact sales@automox.com with any questions.

If your subscription is on a monthly contract, your subscription allows you to install the Automox agent on a specific number of devices. Automox uses the installed device count to bill you for the usage for the month.

Feature Information

Feature	Description
Multi-OS Patching	Automated patching for Windows, macOS, and Linux simplifies IT workflows and consolidates tools.
Third-Party Software Patching	Automated patching–from detection to packaging to deployment–for 560+ third-party titles, including Adobe and Google Chrome.
Software Management	Automatically install, update, or remove software across Windows, macOS, and Linux.
Advanced Automation Features	Increase your control over high- availability devices with patch-level approval workflows before they're installed.
Device Configuration	Automatically apply and enforce configurations to enforce consistent settings, meet corporate standards, and avoid drift.
API Access	Generate customizable reports and take action on devices and policies with industry-standard documented APIs - all without accessing the console.
Automox Worklet^™ Automation Scripts	Choose from a catalog of over 360 automation scripts built and maintained by Automox for Windows, macOS, and Linux.
Multi-Organization Management	Multi-tenant control to split your devices or customers to segregate responsibility and adopt least privilege.
FixNow (RunNow)	Push automation scripts to Windows, macOS, and Linux at scale in seconds. Monitor your change with real-time progress reporting and drill-down.
Reporting	Gain full device and software visibility and policy history with pre-configured and customizable reports to drive better decisions.
Role-based Access Controls	Eliminate operational inefficiencies, mismanaged devices, and security gaps by defining appropriate user roles for your administrators.
Two-factor Authentication	Leverage email or mobile two-factor authentication to validate identities and protect user credentials and your environment
Single sign-on	Centralize identity controls, reduce password mismanagement, and simplify your team's login with SAML-based single sign-on.

Modules

The Learn more about available modules section lists any add-on modules that are available. As an administrator, you can decide whether to enable these options. Contact Automox Sales with questions.

Billing Information

You can view and manage your company details. The following information is required:

Company Name
Country (If your country is not listed, contact sales@automox.com)
Address
City
State (only required for US addresses)
Zip/Postal Code

Payment Methods

You can manage your credit card payment method from this page. You can only use one payment method at a time for your plan. Other options for payment, such as electronic transfer, are available as well. Please contact us about setting that up for you at sales@automox.com.

Select Update to edit your credit card information.
Select Update Billing.