Agent 2.5.x Release Notes

Summary

Agent 2.5.x is a major release focusing on Agent Tray feature enhancements and quality of service improvements. It contains the following features, improvements, and fixes:

Additions

  • Custom Branding Icon in the Agent Tray

    This release allows Administrators to customize the Automox Agent Tray icon that is displayed on an end user’s machine. This icon, shown in the Menu Bar on macOS, in the Windows System Tray, and in the Agent Tray itself allows users to launch the Agent Tray. This customization helps deliver a more intuitive, professional, and tailored experience to end users.

    About this Enhancement:

    • Custom icon is supported on macOS and Windows systems.
    • Define and manage the custom icon through new base Worklets available in the Automox Console. Access these Worklets through search or the Tray Management Category filter.
      • [SET] Windows - Tray Notification - Customize Branding Icon
      • [SET] macOS - Tray Notification - Customize Branding Icon
      • [RESET] macOS/Windows - Tray Notification - Reset Branding Icon
    • Icon Requirements:
      • File Type(s) Supported: Only .png format is supported at this time.
      • File Size (Pixels) Supported: Files must be 256 x 256 pixels.
      • Both a Light Mode and Dark Mode file are required, with the following naming conventions; lightModeIcon.png, darkModeIcon.png respectively.
        • Note: On macOS, the tray icon updates automatically with OS theme changes. On Windows, the icon updates after an Agent restart or a policy status change.
  • Tray Title and Tooltip Customization (Windows Only)

    This release enhances the configurability of the Agent Tray by allowing Administrators to customize the title string in the Tray as well as the tooltip string that is displayed when hovering over the Agent icon. These enhancements are supported on Windows only at this time.

    About this Enhancement:

    • Customization of the title and tooltip strings are only supported on Windows systems
    • Define and manage the custom strings through new base Worklets available in the Automox Console. Access these Worklets through search or the Tray Management Category filter.
      • [SET] Windows - Tray Notification - Set Titlebar Title
      • [RESET] Windows - Tray Notification - Reset Titlebar Title
      • [SET] Windows - Tray Notification - Set Tooltip Text
      • [RESET]Windows - Tray Notification - Reset Tooltip Text
    • Text Requirements (Windows Only)
      • Custom title text must be 20 characters or fewer.
      • Custom tooltip text must be 75 characters or fewer.
      • Both fields support UTF-8 character encoding.
  • Patch Transparency in the Agent Tray

    This release adds real-time tracking for OS updates and third-party application patches directly within the Agent Tray. End users can now view specific patch names and version numbers at a glance. For better organization, updates are grouped by type (Operating System or Third-Party) and listed alphabetically.

    About this Enhancement:

    • Supported on both macOS and Windows systems
    • No configuration required. These changes are effective immediately with the 2.5 update.

Improvements

  • Enhanced PowerShell script security: The Automox Agent now automatically installs the required Automox code-signing certificates during startup, allowing PowerShell scripts to run under the AllSigned execution policy and reducing security tool alerts
  • Improved action auditing: Notification events now include the username of the person who took action from the system Tray, making it easier to audit activity on shared or multi-user systems.
  • Improved Service Account management (macOS): Improved how the Agent stores and retrieves the service account password within Keychain in the OS, improving secure token behavior.
  • Agent Telemetry: Major enhancements to Agent’s Application and Debug logging mechanisms. Configurable by Automox, telemetry information will be sampled and streamed to new collectors in the Automox platform, when enabled. Telemetry, as with all communications from the Agent, takes place over Port 443 (https).
    • Note: Depending on your network and firewall configurations, https://telemetry.automox.com/ may need to be added to your allowlisting rules. See Platform Firewall Allowlisting Rules for more information.

Bugfixes

  • Tray CPU usage fix: Fixed a bug that could cause elevated CPU usage in the system Tray when the Agent was offline or not running.
  • Notifications reliability fix: Resolved an issue where expiring patch notifications could appear with an unspecified status.
  • Tray notification state fix: Resolved a mismatch where the Tray reported no notifications despite pending notifications being present.
  • Incorrect CPU Core count fix: Resolved an issue where the Agent was reporting an inflated count of CPU Cores for certain Linux VMs, visible in the Console’s Device Details page.