From the Devices page, you can view a complete list of all the devices in your organization. Use the Devices filter panel on the left to filter for those devices that you are interested in seeing. With the Enhanced device search at the top of the page, you can narrow down that filtered data even more using a partial matching search across multiple device fields.
The device filter panel is made up of different types of options to fine-tune your search. When you select any of the individual filters, a number in parentheses shows how many filters are selected. You can clear selections individually, or select Reset All Filters to clear all.
To filter the list of devices by device status, select from the following options available from the device filter panel. The resulting list of devices updates immediately when an option is selected.
You can select from Connected or Disconnected, which are mutually exclusive options:
View only devices that are online and connected. You can view the current status and take actions on these devices.
View only devices that are not connected. It is not possible to take any patching actions until these devices are connected again.
You can select from Up To Date, Failed Update Attempts, or Scheduled, which are mutually exclusive options:
Up To Date
View all devices with no other updates for the device. These are fully compliant, do not need attention, and have no other pending status conditions.
View all devices that are up-to-date based on their policy and schedule.
Failed Update Attempts
View all devices that failed to successfully install new patches. Manual intervention might be required.
View all devices that are awaiting a planned update (as per the policy details).
You can also select one or all of the following status filters: Needs Attention, Recently Added (Last 5 Days), and Exception.
View all devices that have failed to patch for any reason. These devices might need manual intervention.
Recently Added (Last 5 Days)
View a list of all devices that were added within the last 5 days.
View all devices that have been identified as “special” or an exception. These can, for example, be devices used for testing or are legacy devices. These devices are not included in the reporting and metrics but continue to be managed.
To filter the list of devices by device name, tag, IP address or serial number, select from the Device Info drop-down menu. You can search by all filters concurrently. Searches allow partial matching--for example, if you enter
win in the Host Name field, you will retrieve all devices that have that term in the hostname.
Device Info category
Enter one or more search terms to retrieve results by hostname. This is not case sensitive.
Enter one or more Tags to retrieve results by tag name. This field is not case sensitive.
Last Logged in User
You can search by the login name of the user who last logged in to the device.
Enter one or more IP addresses to search by IP address. You can enter both public and private IP addresses. This searches only within the IP Address column.
You can retrieve a list of devices by serial number. Devices need to be scanned inside of Automox before they are searchable. Multiple and partial entries are allowed.
You can set a filter to search for devices by OS.
Select the OS drop-down menu. There are different options for using this filter:
Use the search bar at the top to find individual OS names.
Select the checkbox(es) to add the OS name from the search results.
Or, you can select the complete OS family.
You can filter the list of devices by Policy.
Select the Policies drop-down menu.
(Optional) Enter the policy name in the search field to narrow down the list of policies.
Select the policy that you want to view a list of devices for.
To start a new search click the x next to the selected policy name(s) or select Reset Filters at the top to clear all selected options.
You can filter the list of devices by Group.
Select the Groups drop-down menu.
(Optional) Enter the group name in the search field to narrow down the list of groups.
Select the group that you want to view a list of devices for.
To start a new search click the x next to the selected group name(s) or select Reset Filters at the top to clear all selected options.
You can search for a device with an available software package that has a specific severity. The software package can be scheduled or unscheduled. By default, severity checkboxes are not selected.
Select the Severity drop-down menu.
Select one or more severities that you want to view a list of devices for. When you select multiple severities, it will show any matches.
To clear your search, clear the checkbox. To clear all filters currently set within the filter panel, click Reset Filters at the top.
You can search for a device that has a specific vulnerability or CVE ID. You must enter a valid ID and a minimum of 6 characters. The list of devices automatically populates when an existing device(s) has a matching ID. To clear your search, click x next to the ID you entered.
You can hide or show the Device filter panel, as needed. The filter panel shows by default.
You can quickly narrow down data from the filtered search by using the search bar at the top of the Devices page. This enhanced search allows multiple queries and partial matching.
This searches across multiple fields:
IP address (public and private IP address search)
When you enter search criteria in the search bar, each entry is shown in the search bar. To remove a query, click x. You can add as many search items as you want. The results will include any matching data and will not exclude other matches.
The following is an example of a multiple query, partial search. This provides results from either search parameter. In this example, the search entry
2012 matches data from Device Name and OS Version and the search entry
win matches OS, Device Name, and Group.
From the Devices page, you can search for both public and private IP addresses. Multiple devices can be associated with the same public IP address.
To view all associated IP addresses for a device, hover over the listed entry in the IP address column.