Automox Console Dashboard

The Automox dashboard provides a high-level view of your device patch and compliance status.

The following dashboard details are described here:

The Overview diagram shows you a breakdown of devices by each of the five different categories. At a glance you can see just how many of the devices on your network are Up to Date as opposed to those in the Needs Attention category. Each number shown in a category tile corresponds to the number of devices in that category.

Up to Date

The center Up to Date diagram provides at a glance the status of your devices. The largest number in the center shows how many of your devices are up-to-date, which refers to devices that are fully compliant, do not need attention, and have no other pending status conditions. You can see the total number of Devices that are managed with Automox. The final number lets you know the percentage of your Devices that are fully up-to-date.

Manual Approval

When the manual patch approval process is enabled, you can see the number of devices that have policies awaiting manual approval. Click the Manual Approval tile to see the patches that are ready for approval.

Manually Approving Patches

The basic manual patch approval process is as follows:

  1. Go to the System Management page to enable or disable the manual patch approval feature on a policy-by-policy basis. • Find the policy and select Edit Policy. • Set the Policy Status to On.

  2. If you have enabled the manual patch approval feature, from the Dashboard, click the Manual Approval tile to view software that is available to be approved or rejected for your policies.

  3. Select the check box for the patch and click Approve or Reject. You can do this for multiple patches at the same time. • When you select Approve, the software is approved for your policy and will be applied on your policy’s next scheduled update. • When you select Reject, the software update is removed from the list. You can view the rejected patches from the Policy Scope section of the details page.

NOTE: Sorting the manual approval list is currently not defined. We will enhance this feature in a future release.

NOTE: If manual patch approval is disabled, new patches are automatically scheduled according to the patch policy and listed in the Scheduled Updates category.

Scheduled Updates

From the Scheduled Updates tile, you can see how many devices are scheduled to be patched. Click the tile to view a list of the devices.

Needs Attention

If devices have failed to patch for any reason, those devices are identified in the Needs Attention category. Click the tile to view the list of devices. These devices may require a reboot to complete the patching process, or perhaps there are other issues that require troubleshooting.

You can get a list of devices that need attention by creating reports. See Automox Reports and follow the Non-compliant devices report instructions.

If you have questions about this, contact Automox Support directly in the console by clicking the feedback button or at support@automox.com.

Exceptions

From the Exceptions tile, you can see how many devices that have been marked as special devices for any of the following reasons:

  • The device is used for testing or development.

  • It is a legacy device.

  • The device will not do well in the normal patch process.

The Exceptions category allows you to identify and monitor these types of “special” devices. By identifying a device as an exception, Automox continues to manage these devices, but does not include any errors from these in the Needs Attention category statistics. This way you can continue to manage and monitor these special devices without having failures caused by these devices skew any of your reporting or metrics. You can mark a device as an exception from the Device Details page. To do this, toggle the Exception switch between Yes and No.

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