Best Practices for Your Console Experience

What to do if chat is not working? This describes how to add trusted sites to your browser settings, such as the Automox Console and Stripe.

Testing pop-up settings

Test your browser’s pop-up blocker settings. If the settings are configured for maximum security, you can’t view any pop-up windows within the Automox console, including pop-ups that provide required functionality.

To allow pop-up windows for Automox, add as a trusted site within your browser's pop-up blocker settings. Consult the help for your browser for specific instructions.

Some browser add-ons, like the Google toolbar, also have pop-up blocking. Consult your software documentation on those products for details on how to configure them to allow pop-up windows from Automox.