Agents

Follow the information here to ensure your devices can connect to the needed internet points, so that the Automox agent can do its job efficiently.

Articles

Automox Agent Requirements
What are the system requirements for implementing the Automox agent? Windows macOS Linux Memory utilization 10 MB* 10 MB* 10 MB* Disk space requirements 20 MB 16 MB 5-10 MB** CPU requirements &...
Supported Operating Systems
Automox supports the following operating systems: If you are leveraging any of the following operating systems, Automox will support and address known issues, and apply hotfixes, if needed. Windows 10 and 10S Windows Server 2012 R2, 2016, and 20...
Install and Configure Automox Agent for Apple Silicon Devices
Apple Silicon devices require additional configuration to install macOS updates. If enabled, the Automox agent creates a new local service account to install macOS patches. This service account is created on Apple Silicon devices only; Intel device...
Globally Trust-listing Automox Through EPP Application Control
In some cases, a customer might run into an issue where their chosen endpoint protection platform (EPP) is preventing Automox from being installed or working.  Depending on how EPP solutions are tuned, they can occasionally block other operat...
Location of Files Required By Automox
This describes the various files and the respective locations to support the agent, which could potentially be added to a list of trusted items. The following describes file locations per operating system: Linux macOS Windows Linux ...
Agent Firewall Allowlisting Rules
Refer to this document for a list of addresses to optimize Automox agent functionality as well as addresses needed to patch Microsoft OS versions from Windows update. Network and firewall requirements for running the Automox agent If your organiza...
Change Automox Script Execution Location
Automox executes actions from a fixed location. It can be changed to a different location if preferred. The Automox agent uses PowerShell scripts to execute most of its functions including scanning and patching. These scripts execute from a fixed ...
Configuring WSUS for Automox Integration
To configure Windows Server Update Service (WSUS) for Automox, follow these instructions. Prerequisites Configure your desired products and classifications, languages, synchronization schedule, and Automatic approvals. These settings will be speci...
Using the Automox Agent With a Proxy Server
How to configure a device that uses a proxy server. Proxy Server Configurations Many organizations use a proxy server to manage and monitor internet traffic. A proxy server acts as an intermediary between a client and the external network. Popular...
Download Links for the Latest Automox Installers
Links for macOS, Linux, and Windows installer files. 32-bit CentOS, Fedora or RedHat https://console.automox.com/amagent-latest.386.rpm 64-bit CentOS, Fedora or RedHat https://console.automox.com/amagent-latest.x86_64.rpm 32-bit SUSE htt...
How Do I Bulk Deploy the Automox Agent?
How to deploy the agent to multiple devices at once. Automox provides scripts and documentation for doing remote, bulk deployment of the Automox agent. For details, see our Agent deployment documentation .  You will find operating-system spe...
Deploying the Automox Agent Using Windows GPO - for Remote Users
How to bulk deploy the Automox agent using Windows Group Policy for devices that connect to company networks via VPN. Remote computers connecting to their company networks through a VPN presents a challenge for the most common GPO solutions. Many V...
Deploying the Automox Agent Using Windows GPO
These instructions describe how to bulk deploy the Automox agent using Windows Group Policy. Group Policy can be used deploy the Automox agent in two different ways: by deploying a PowerShell Startup Script, or by deploying the latest Automox MSI ...
Embedding Your Access Key into the Automox MSI
Deploy the agent without parameters by modifying the MSI file directly. The Automox installer requires your account access key in order for the device to appear in your console for management. To deploy the Automox MSI installer without parameters,...
Silent Agent Deployment on Windows
You can silently deploy the Automox agent on Windows devices using the Windows installer .msi file. You can deploy to a destination group that can also be under a parent group. Follow the command examples to ensure desired group deployment. Deployi...
Installing the Automox Agent on Linux
To install, restart, and remove the Automox agent on Linux devices, refer to the commands listed here. Install the agent To install the Automox agent, run this command: curl -sS https://console.automox.com/downloadInstaller?accesskey=YOUR-ORGAN...
Moving Devices From One Zone to Another
Sometimes it is desirable to move a device from one zone to another in the Automox console. This can be accomplished in two steps that can be performed on the target device. Note: A "zone" is the new term for what was formerly named &q...
How to Create a Gold Image VM
You can use a gold image to quickly image a device with software already installed. Note : If the gold image is not set up correctly, the Automox agent’s database will be duplicated on each subsequent device, which causes problems. Make sur...
Agent Log File Locations
The Automox Agent log file is useful for debugging connectivity or other problems with the Automox platform.  For detailed information about locations of log file entries, refer to: Location of Files Required By Automox ...
Deploying Automox via VMware Airwatch
The recommended deployment of the Automox agent consists of 3 configurations: Create or Modify an Existing Notifications Profile Create an Automox Privacy Preferences Profile Deploy the Automox Agent as a Native Application Create or ...
MSI Legacy Agent Install Instructions
Due to modern security standards, Automox utilizes SHA-256 certificate signing with our Agent MSI installer.  Some legacy operating systems do not support the SHA-256 standard but do function properly with the Automox agent. At this time, the ...
OS Patch Management Settings For Groups
You can configure how you want to handle patching for the devices in a group.  Go to Manage > Groups. Click the name of the Group to open the  Edit Group  page. In the OS Patch Management area, configure the settings ...
Installing SUSE Linux Enterprise Server 12 lshw
To be able to enroll SUSE Linux Enterprise Server 12 (SLES 12) devices in the Automox console, the lshw (list hardware) package must be added before proceeding. Overview lshw (list hardware) is a unix application that retrieves details about a dev...